FAQ

SUPPORT

Frequently Asked Questions

Everything you need to know about ALGN. Can't find your answer? Email us at align.store@gmail.com — a real person will reply within 24 hours.

THE PRODUCT

How long do I need to wear ALGN each day?

Start with 20 minutes a day. As your muscles adapt to the correct position, you can build up to 1-2 hours. Most people notice a difference within the first week.

Can I wear it under my clothes?

Yes. ALGN is slim and low-profile. It sits flat against your back and isn't visible under most tops and shirts.

Is it adjustable?

Yes. ALGN has fully adjustable shoulder straps to fit any body type — men and women, S through XL. If you're between sizes, go larger.

Will it help with lower back pain?

Improving your upper back posture takes significant pressure off your lower back. Most customers report a reduction in lower back aches within 2 weeks of consistent daily use.

Is ALGN physio-approved?

Yes. ALGN's design is based on physiotherapist input for posture correction. The tension and strap placement are specifically engineered to retrain your muscles — not just hold them in place.

CARE

How do I wash ALGN?

Hand wash in cold water and leave to air dry. Do not tumble dry or iron.

SHIPPING & RETURNS

How long does shipping take?

Orders are dispatched within 1-2 business days. Standard delivery is 8-11 business days within South Africa. Free shipping on all orders over R1,000.

What if ALGN doesn't work for me?

We offer a 30-day money-back guarantee. If you don't feel a real difference, send it back and we'll refund you in full. No questions, no forms, no hassle.

STILL HAVE QUESTIONS?

We're here. A real person will get back to you within 24 hours.

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