Returns & Shipping
ORDERS
Returns & Shipping
Everything you need to know about getting your order — and what happens if something isn't right.
SHIPPING
We ship across South Africa.
All orders are processed within 1-2 business days. You'll receive a tracking number by email once your order is dispatched.
Standard Delivery
3-5 Days
Within South Africa
Free Shipping
Over R1,000
On all qualifying orders
RETURNS & REFUNDS
30-day money-back guarantee on every ALGN order.
How returns work
If you're not satisfied for any reason, contact us within 30 days of receiving your order. We'll arrange the return and refund you in full. No questions. No forms. No hassle. Items must be returned in their original packaging. Return shipping costs are covered by the customer unless the item arrived damaged or incorrect.
Damaged or incorrect items
If your order arrived damaged or you received the wrong item, email us immediately at support@algn.co.za. We'll sort it out at no cost to you.